I have been a decades long loyal American Airlines Flyer. I am approaching three (3) million miles on American Airlines alone! You can’t say I didn’t give them my best shot.
However, I am close to finding another airline for my business. Most recently, my experience was pretty dismal – as posted here. In fairness, the airline awarded each of us 10,000 bonus miles for the unplanned adventure.
Then I just came across this post for another traveler:
It certainly looks like this flight attendant was not trained. If I were treated like that at the local Subway shop, I’d find another sandwich place. If I paid $2,000 or more for a first class seat, and I’d get this treatment, I’d find another airline.
I am not sure what’s going on with American, but things are not well.