stamps.com – Go to Hall of Shame

I recently came close to signing up for stamps.com, who advertise massively right now for new customers, and are approved and endorsed by the U.S. Postal Service.

In reality, they are a clunky service, many people can’t get it to work, and they charge $15.99 a month for the service, whether you use it or not.

Signing up is easy, making it work is hard, and canceling is apparently impossible. Here is a great article with comments that shows people’s experiences. Canceling requires calling in, getting the phone center run-around, arguments, and dogged persistence. This is reminiscent of what porn sites used to do – get in with one click and a credit card – pay to get out.  I had such an experience once with MobilityPass, a global cell phone roaming service. No Contract, No Commitment, Pay as you Go, they advertised. That whole experience cost me over $200 for a “service” that never even worked. I had to cancel my credit card to eventually stop them from charging me.

Rather than using stamps.com, I ended up with PayPal, and I believe I have a much better service, and I am only paying when I actually need something.

It sounds like stamps.com is such a company. Stamps.com – business practices adapted from the porn industry.

 

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