The Case of Shipping Paintings and Socks via USPS

Now that the election is over in the United States, and the apparently sabotaged United States Postal Service is still operating, it’s time not to let up and continue to try to figure out what’s wrong with the postal service and what we can do to fix it.

I have been outspoken and critical of the postal service in this blog for a good ten years now. Just type USPS into the search box at the top of the screen and Search. You’ll find a number of relevant posts.

I believe we need a functioning postal service in this country, and I don’t think privatizing it will work for the people, but rather for the private companies.

During the last several months our company has noticed that checks to pay bills posted with the USPS would either get lost entirely, or, as in one recent case, take over 4 weeks to arrive. When one vendor payment of over $20,000 didn’t arrive, we had to cancel the check, put out a stop payment order, and then send a replacement via FedEx. A month later, the original check arrived at its destination. Where did it spend its time?

A few months ago I shipped painting rolled up in a tube to Australia. It cost $69.00 in postage. Here is the USPS tracking information:

Notice how the shipment lingered in San Diego, and Los Angeles, and finally in San Francisco for weeks before finally making it onto a plane to Australia. What was it doing for two weeks in Los Angeles? This is the age where you can place an Amazon order in the morning on a Sunday and get delivery by Sunday afternoon!

Today I saw a Facebook post by a friend who ordered socks online, and here is her tracking information – which I recommend you read bottom up. As of this posting, she hasn’t receive the socks yet. She lives in Lakewood, NY, so you can see the socks got pretty close on Nov 12 at 8:48am, but then again departed via Randolph and back to Buffalo to make another detour:

November 13, 2020, 1:56 am
Arrived at USPS Regional Destination Facility
BUFFALO NY DISTRIBUTION CENTER
Your item arrived at our BUFFALO NY DISTRIBUTION CENTER destination facility on November 13, 2020 at 1:56 am.
The item is currently in transit to the destination.

November 12, 2020, 9:03 am
Arrived at USPS Facility
RANDOLPH, NY 14772

November 12, 2020, 8:48 am
Out for Delivery
LAKEWOOD, NY 14750

November 12, 2020, 8:37 am
Arrived at Post Office
RANDOLPH, NY 14772

November 11, 2020, 10:54 pm
Departed USPS Regional Destination Facility
BUFFALO NY DISTRIBUTION CENTER

November 11, 2020, 9:39 pm
Accepted at USPS Regional Destination Facility
BUFFALO NY DISTRIBUTION CENTER

November 11, 2020
In Transit to Next Facility

November 10, 2020, 1:22 pm
Arrived at USPS Regional Facility
BUFFALO NY DISTRIBUTION CENTER

November 10, 2020, 9:36 am
Arrived at USPS Regional Facility
NORTHWEST ROCHESTER NY DISTRIBUTION CENTER

November 10, 2020, 9:16 am
Departed USPS Regional Facility
ROCHESTER NY DISTRIBUTION CENTER

November 10, 2020, 8:31 am
Arrived at USPS Regional Facility
ROCHESTER NY DISTRIBUTION CENTER

November 10, 2020, 2:47 am
Departed USPS Facility
LANCASTER, PA 17601

November 9, 2020, 11:03 pm
USPS in possession of item
LANCASTER, PA 17601

November 9, 2020, 7:57 pm
Departed Shipping Partner Facility, USPS Awaiting Item
YORK, PA 17402
Shipping Partner: OSM WORLDWIDE

November 9, 2020, 5:09 pm
Arrived Shipping Partner Facility, USPS Awaiting Item
YORK, PA 17402
Shipping Partner: OSM WORLDWIDE

November 7, 2020, 2:28 pm
Departed Shipping Partner Facility, USPS Awaiting Item
NORTH LAS VEGAS, NV 89032
Shipping Partner: OSM WORLDWIDE

November 6, 2020, 9:15 pm
Arrived Shipping Partner Facility, USPS Awaiting Item
NORTH LAS VEGAS, NV 89032
Shipping Partner: OSM WORLDWIDE

October 30, 2020, 9:06 am
Shipping Label Created, USPS Awaiting Item

Obviously, it’s no wonder that the USPS is not profitable, when it carries a package of socks seemingly all over the country before delivering it. I don’t know what shipping of a package of socks costs, but it can’t be much. Just the tracking of this shipment far outweighs the postage.

I don’t think postmaster DeJoy went about fixing the postal service the right way, but good grief, fixing is sorely needed.

Woes of the United States Postal Service

Trump is messing with the postal service. There is a push to privatize it.

Germans started privatizing their “Deutsche Bundespost” in 1998, and went through several transactions. It’s generally considered a success.

I am not advocating that the United States Postal Service be privatized per se, but I have to criticize it.

In today’s world, and by that I mean the world in the last 15 years, there is no reason why the postal service is not wildly successful. We’re shipping more than ever. With the pandemic, that is even more accentuated.

Any organization in the business of shipping goods should be flourishing. The postal service is not. And it is not for the lack of a dedicated and experienced workforce. It’s because of mismanagement.

The postal service needs commercial leadership, not politicians or bureaucrats, to lead it. Do I sound like a privatization hawk? Yes, I do.

The postal service needs help and work. But now is not the time. We have enough problems on our hands. We need to unplug 2020, wait 10 seconds, and then plug it back in. Right now is not the time to mess with the United States Postal Service. That’s for another year.

I am going to the post office this week to buy a couple of rolls of stamps to boost its revenue.