It’s wonderful that we can now read what other people thought about a place of business, like a restaurant, before we actually patronize it and spend our money there. The problem I find I have is that there are always adverse reviews, along with the good ones, and I tend to focus on the one-star ones.
Somebody always hated something – everywhere. And one by one I eliminate my choices, so that out of the 20 restaurants in the immediate vicinity of my hotel, I ended up with no candidates where I wanted to eat.
I have similar experiences with Amazon book reviews. No matter how good the book is, there is always somebody with a one-star review which skews all the other ones.
And hence the question and first world problem: